Time to move on!

Recently, I was at one of my favorite watering hole (coffee shop) discussing business with a fellow web designer. He had an issue with a poor presentation.  Feeling like the project was probably headed south, and wanting someone to lift his spirits.  I offer a lesson, which I learned several years ago.  Move on!!!

I have this awesome client.  However, the relationship did not start off like I would have like.  During the scope phase, the site map was created.  The client wanted to have the ability to make changes.  Something which I am very flexible about today, but back then my though was like “Uh no…”.  End of conversation, but since this was a huge project (in terms of budget and influence) I reluctantly agreed to make scope changes up till the design process.

During the wire frame stage, presenting the project to the client.  I was not prepared. Had not taken the project as seriously as I should have.  The presentation was awful.  The client had questions.  I did not have answers…and even forgot to say ” let me check on that…”.  Some of my client’s questions were met with silence.  Feeling terrible, and knowing the though of refunding the client’s down payment was not an option and feeling like a failure.

My phone ranged, it was my contact.  We discuss the project.  She apologize for not informing me that the presentation was going to be in front of the executive board.  She provided me with a list of concerns and scheduled a follow up meeting two weeks later.  Then I did the most important thing, I apologized to her for not being prepared. She thanked me and asked me if I needed anything, to just call her.

Well for two weeks, I worked hard on the project.  Reflecting on my notes and conversation, I was very prepared for the follow up meeting.  The presentation went over flawless.  Many questions were asked, all were answered.  I made sure each element was very well though out.  After the meeting, my phone ranged.  It was my contact person.  I was invited to lunch the following day.  She told me that “my presentation was a huge success!”   I thanked her…and completed the project.

Sometime you just need to move on from a bad situation and create your own way.

If you are looking for a web designer, and/or brand developer, then I am available.  I can be reached at info@jdswebdesign.biz or 678-718-5489

Image courtesy of Rachael Crowe.

JDS WebDesign is a Web Design and Brand Marketing Agency located in Marietta, Georgia.  We create AWESOME on line presence for Start-ups and Influential People/Organizations.  To learn more about us or how we can help you and your organization, you can contact us.

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